EZlocal Help Center

FAQ

Listing Sync is one of our most popular add-on solutions and works as a complementary product to Listings Distribution.

With Listing Sync, you can instantly publish, update, and enhance the accuracy of your local business listings across high-traffic sources, protect from 3rd-party changes, and suppress duplicate listings.

Some of the added benefits of Listing Sync include:

  • Syncs your business info in real-time (24-48 hours)
  • Additional 30+ reputable business listing sites
  • Syncs your business info to built-in car navigation systems
  • Syncs hours of operation
  • Create and updates business listings
  • Fixes listing errors
  • Allows for an unlimited number of updates
  • Protects listings against manipulations by third parties
  • Duplicate suppression management
  • Continually monitors listing accuracy

Combining Listing Sync with Listings Distribution is the fastest and most effective way to optimize your business for local search engine visibility. Trusted by 100,000+ small businesses nationwide!

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Make sure all of your profile data is complete in EZlocal.

Along with your basic business information, like business name, address, phone number and primary category, it’s important to include other important details such as: website, email, hours of operation, business description, logo, and photos.

The following fields, at minimum, must be filled out in order to ensure submission to the maximum number of directories:

  • Business Name
  • Business Address (Service Area Businesses: choose option to 'hide' address)
  • Primary Phone
  • Website
  • Primary Category
  • Business Description (200 characters minimum)
  • Business Hours

What happens next?

Once you activate Listing Sync, your business profile information in EZlocal will be treated as the primary “trusted source” of information to distribute to the local search ecosystem

You can expect to see your location information sync across partner directories within a few minutes to a few weeks, depending on the directory. Most syncing should complete within 24-48 hours. If your location information requires data cleansing this can take up to 6 weeks to complete.

To ensure submission to the maximum number of directories, it’s important to include business details such as: website url, primary category, hours of operation, and business description (200 characters).

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Even when business listing information is corrected, those accurate results can be eroded over time by user-generated content and other incorrect data. To maintain optimal local SEO results, Listing Distribution should be kept active for the long-term. Some of the benefits of maintaining Listing Distribution:

  • Publicly available business data is created from yellow pages, white pages directory assistance and phone company records. This data may not be the same data the business itself believes is important. Once you cancel Listing Distribution, there’s a chance their data will revert back to these out of date sources. In keeping the subscription active, we submit that information to the data aggregators on a weekly basis to ensure the data remains up to date.
  • Consistency is key: search engines look for consistent information around the web (among other factors) in determining search results. If the data begins to revert back to old data, the listings may become inconsistent and you may lose the “data accuracy” factor.
  • Managing business listing information is a process, meaning the data needs to be managed over a long period of time for the sources to both trust and use the information provided. Think of it as a daily vitamin - not a quick fix.
  • Listing Distribution helps build a “Citation Effect” by having multiple sources consume and use the same consistent business data. This continues to build after the first year, as new publishers go to these reputable data providers. Two primary positive outcomes occur:
    • Google’s Web crawler finds the same information in multiple places and adds more confidence to their business data, and
    • Good backlinks are created (citations), with more referring sources to the business website creating better search engine optimization (SEO).

When a business decides to discontinue Listing Distribution, they are taking a big risk. This leaves their listings on the data providers open to change, which may result in hundreds of incorrect listings and citations over time. Therefore, although Listing Distribution takes time to create and update listings initially, it’s important to understand it as a sort of insurance policy. Without Listing Distribution, you may experience negative outcomes.

Ultimately, by continuing with Listing Distribution, you have a proactive listings strategy rather than a reactive one.

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When a Listing Sync subscription is canceled with EZlocal, we simply stop syndicating your information to publishers and data aggregators. We never send old data or attempt to revert your listings. However, in the absence of EZlocal or another provider with API integrations actively managing a listing, the data for each listing may change over time as the publisher relies more heavily on other non-direct data sources, including aggregators and crowdsourced user-generated content. Since each publisher takes a different approach, this will happen at a varied pace and could lead to disparity of data points from publisher to publisher.

In the absence of someone, like EZlocal, explicitly keeping the data updated and accurate via a direct API integration, most publishers will look to a combination of third-party data sources in an attempt to stay up to date. Unfortunately, there is no one-time permanent fix for a listing.

Listing Distribution is a continual process that maintains and builds your web presence over time. Once the data aggregators have your correct business information, the rate at which sites reference this information varies. To ensure the widest span of information and amount of listings created, Listing Distribution needs to be activated for an extended period of time.

Even if your business information is correct, listings can be eroded over time by user-generated content and other incorrect data. As long as your subscription is active, Listing Distribution refreshes your information with the data aggregators every week. Without this, there is a risk of allowing the current public data to change all of the value already established.

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Listing Distribution is a continual process needed to maintain and build your web presence. As soon as you enter your business information, we push it to the three data providers. The hundreds of sites and sources that turn to these providers for information query them at various intervals — some seek out the information weekly, monthly, etc. For this reason, we sell Listing Distribution as an annual subscription, ensuring you maximum web presence.

If you are concerned about timing, we do recommend that you manually update the major listings for the Search Engines and Social Sites, as the search engines have a validation process, and sometimes it takes time to get through the creation process.

Listing Distribution timeline

When a business decides to discontinue Listing Distribution, they are taking a big risk. This leaves their listings on the data providers open to change, which may result in hundreds of incorrect listings and citations over time. Therefore, although Listing Distribution takes time to create and update listings, it’s important to understand it as a sort of insurance policy. Without Listing Distribution, the client may experience negative outcomes.

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Listing Distribution submits your business information to the main data aggregators:

  • Data Axle
  • Foursquare
  • Dataprovider.com

Over time, hundreds of sources will reference these aggregators to collect business data and create accurate listings based on your submitted information. This includes search engines, navigation systems, voice search, mobile apps, and even offline sources like telephone books and government records.

When multiple sources have consistent business data, two outcomes occur:

  • Search engine crawlers, like Google’s WebCrawler, finds the same information in multiple places and adds more confidence to their business data
  • Good backlinks are created with more referring sources to the business’ website creating better SEO.

What is a data aggregator?

Data aggregators gather consumer and business data and provide it to hundreds of listing directories, review sites, search engines, and more. They also power sophisticated modern applications such as Apple’s Siri and personal navigation systems.

How often can I make changes to my business profile?

You can update your business profile as much as you want while your Listing Distribution subscription is active. There’s no limit on the number of changes you can make.

How often are listings sent to the data aggregators?

When a listing is created or modified in our system, the information is sent within 24 hours. The data aggregators receive this data and provide us with confirmation within 6-8 weeks.

We also resubmit your listing data once every week to ensure that aggregators always have the most accurate version of your listing.

Keeping data fresh, accurate and robust is incredibly important for local SEO.

What if a business has duplicate listings -- how does Listing Distribution take care of those?

We submit the listing to the data aggregators, and the aggregators have their own process to eliminate duplicate listings.

How long does Listing Distribution take?

As soon as you enter your business information, we push it to the data aggregators. It can take 6-8 weeks for them to receive the information and ensure it is correct in their own databases. It is then up to the sites and sources to update their information from the data aggregators. They each query them at various intervals—some seek out the information weekly, monthly, etc. Therefore, the timeline for when a source picks up that information will vary greatly depending on their process for updating their data.

Why is Listing Distribution a monthly subscription?

Listing Distribution is a continual process that maintains and builds your web presence over time. Once the data aggregators have your correct business information, the rate at which sites reference this information varies. To ensure the widest span of information and amount of listings created, Listing Distribution needs to be activated for an extended period of time.

Even if your business information is correct, listings can be eroded over time by user-generated content and other incorrect data. As long as your subscription is active, Listing Distribution refreshes your information with the data aggregators every week. Without this, there is a risk of allowing the current public data to change all of the value already established.

Where do listings come from, anyway?

Online directories get business information from a huge number of sources, including:

  • Business owners enter their own information
  • Government sources
  • User-generated content (UGC)
  • Google sources (MapMaker, Places, etc)
  • Data aggregators

However, the most importantly weighted information in the U.S. comes from the major data aggregators.

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We will be adding multi-location account management soon! For now, the only way to manage multiple locations is to create a unique account (unique email) for each location. You must also purchase an individual subscription for each location you wish to manage through Listing Sync.

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If listings are already claimed, Listing Distribution will typically not update these claimed sources, such as Google. However, some claimed sources, such as Bing, may update their data if a sufficient number of other data sources have the same information that differs from your claimed listing. If you have already claimed sources, don’t worry — Listing Distribution will not change the way you claim or verify sources.

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Listing Sync listings are submitted with the listing data you provide, however, the listing site may re-format this to match their address standards.

As this is the case, accuracy may largely depend on the quality of your data.

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Yes! When you create your business location you will be required to enter a business address. Service Area Businesses have the option to select the ‘hide address from public view’ checkbox. Please keep in mind, with this option selected your business address will not be distributed to all of our partner directories.

The Service Area Business option changes the directories that we support for your location. If a directory already has a business address for your location, it will not be removed by selecting this option, you will need to reach out to them directly to have your address removed or hidden.

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Note: The general rule of thumb for many directories (e.g., Google Business Profile, Bing, Yahoo, etc.) is that you need a physical address. Not all listing sources support P.O. Boxes or virtual addresses.

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You can update your billing and account information from the settings (gear icon) tab at the top right corner of the dashboard or by visiting: https://dash.ezlocal.com/account/

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To cancel your monthly subscription, click here.

You may also submit a cancellation request by emailing cs@ezlocal.com or by contacting EZlocal Support at (877) 416-2378 Monday through Friday 8:30 AM - 4:30 PM Central Time.

If you signed up for the 30-day trial, as long as you request cancellation prior to your billing date, you will not be charged. Billing is month-to-month. You may cancel at any time.

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